Five–Star HVAC Maintenance

CAT Heating and AC Google Rating Badge in webp format.

Privacy Policy

Our Privacy Policy highlights how we collect, use, and protect your personal information

Last Updated:

April 29, 2026

The Policy

Website: https://www.catheatingac.com

Business Name: CAT Heating and AC

Introduction

CAT Heating and AC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our site, you agree to the practices described here.

Information We Collect

We collect the following types of information:

  • Personal Information submitted via forms: name, email, phone number, and home address for scheduling appointments and dispatching HVAC technicians.

  • Technical and usage data: IP address, browser type, device information, and site activity (via tools like Microsoft Clarity heatmaps and Google Analytics).

  • Marketing data: Information collected through ads on Google, Meta, and other platforms to improve our advertising performance.

How We Use Your Information

We use collected information to:

  • Provide HVAC services, including scheduling, dispatching, and performing maintenance.

  • Communicate with you about appointments, services, and promotions.

  • Improve our website and customer experience through analytics.

  • Run marketing campaigns and measure their effectiveness.

Data Sharing

  • We do not sell or share your personal information with third parties.

  • Data is used only internally for service delivery, analytics, and marketing optimization.

Data Security

We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.

Your Rights

If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:

  • Right to know what personal data we collect.

  • Right to delete your personal data.

  • Right to opt out of data collection for marketing purposes.

  • Right to non-discrimination for exercising your privacy rights.

You may exercise these rights by contacting us at [email protected].

Data Retention

We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.

Contact Information

For general inquiries: [email protected]

For marketing inquiries: [email protected]

For privacy/data deletion requests: [email protected]

Phone: (714) 267-3005

Updates to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.

Table of Contents