Five–Star HVAC Maintenance
Website: https://www.catheatingac.com
Business Name: CAT Heating and AC
CAT Heating and AC (“we,” “our,” “us”) values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you visit our website or use our services. By using our site, you agree to the practices described here.
We collect the following types of information:
Personal Information submitted via forms: name, email, phone number, and home address for scheduling appointments and dispatching HVAC technicians.
Technical and usage data: IP address, browser type, device information, and site activity (via tools like Microsoft Clarity heatmaps and Google Analytics).
Marketing data: Information collected through ads on Google, Meta, and other platforms to improve our advertising performance.
We use collected information to:
Provide HVAC services, including scheduling, dispatching, and performing maintenance.
Communicate with you about appointments, services, and promotions.
Improve our website and customer experience through analytics.
Run marketing campaigns and measure their effectiveness.
We do not sell or share your personal information with third parties.
Data is used only internally for service delivery, analytics, and marketing optimization.
We implement reasonable safeguards to protect your information from unauthorized access, disclosure, or misuse.
If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA/CPRA), including:
Right to know what personal data we collect.
Right to delete your personal data.
Right to opt out of data collection for marketing purposes.
Right to non-discrimination for exercising your privacy rights.
You may exercise these rights by contacting us at [email protected].
We retain personal information only as long as necessary to provide services, comply with legal obligations, and resolve disputes.
For general inquiries: [email protected]
For marketing inquiries: [email protected]
For privacy/data deletion requests: [email protected]
Phone: (844) 414-8808
To ensure security, transparency, and protection against unauthorized impersonation, CAT Heating & AC (a brand of CAT Exteriors) maintains a strict list of verified communication channels.
Primary Company Number:
+1 (844) 414-8808
Used for primary inbound inquiries, main consultations, and general scheduling.
Customer Service & Support Line:
+1 (714) 267-3005
Used for direct customer support, service updates, and post-installation assistance.
Official SMS Notification Channel:
+1 (833) 779-7772
Used exclusively for sending text message notifications, appointment reminders, system alerts, and opt-in updates.
+1 833-779-7772
) strictly adhere to our privacy standards. Message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.+1 (714) 267-3005
to verify the outreach.We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.